MMAP (pronounced "map") is a free counseling service for Medicare/Medicaid beneficiaries and their caregivers. Our goal is to help you find your way through the health benefits maze.
How MMAP can help you
Start by contacting the MMAP office. We will link you with a local MMAP counselor who can meet with you and help you:
- Understand doctor bills, hospital bills and Medicare Summary Notices.
- Understand Medicare/Medicaid eligibility, enrollment, coverage, claims and appeals.
- Enroll in Medicare Savings Programs.
- Review your Medicare supplemental insurance needs, compare policies and pursue claims and refunds.
- Identify resources for prescription drug assistance.
- Understand health care options under managed care and Medicare + Choice.
- Explore long term care financing options, including long term care insurance.
- Identify and report Medicare/Medicaid fraud and abuse.
If you are an out-of-state family member, you can work with a MMAP counselor by phone and/or our Info Request page.
About our counselors
MMAP counselors are specialists trained in Medicare and Medicaid law and regulations, health insurance counseling and relevant insurance products. MMAP counselors are not connected with any insurance company, nor are they licensed to sell insurance. Their purpose is to serve you objectively and confidentially.
Home visits
If you cannot get out or don't have transportation, a MMAP counselor can meet with you in your home. Just call 1-800-803-7174 to schedule an appointment or use our Info Request page for more information.
Group presentations
MMAP counselors also conduct public presentations on Medicare, Medicaid, Medicare supplemental insurance, long term care insurance, Medicare + Choice options, Medicare/Medicaid fraud and abuse and other issues of importance to beneficiaries and their families. Call us at 1-800-803-7174 or use our Info Request page for more information.
How to use MMAP
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